Mission, Vision, and Values

Our Mission

Inclusion, Independence, and Economic Vitality for People with Visual Disabilities.


Our Vision and Values

Powerful Partnerships

Our partners view us as a premiere resource and a national leader in promoting the skills and abilities of people who are blind or have low vision. We team with customers, employers, our communities, and fellow staff to achieve the highest level of customer service.

Dynamic Agency Culture

Our culture embraces and rewards creativity, risk taking, and leadership from everyone. We seek opportunities to educate and be educated. We honor and celebrate our differences while providing safe yet dynamic environments.

Effective Business Processes

Our services rely on best practices, continuous improvement, and reinvention. Our physical spaces and our service delivery model accessibility. We capture all the resources necessary to accomplish our mission.

Outstanding Outcomes

We create outstanding outcomes for our customers by meeting the full-range of their needs with the highest level of customer service. People who are blind and have low vision go to work in careers of their choice. Customers exit with the skills needed to manage their lives, pursue or excel in their careers, and participate in their communities.


Diversity, Equity, and Inclusion

The Department of Services for the Blind is an agency committed to diversity, equity, and inclusion.  We provide an environment of mutual respect, tolerance and equal opportunity for all without regard to race, color, gender, religion, creed, age, marital status, national origin, sexual orientation, gender identity, veteran and disabled veteran status, or the presence or perception of any physical, sensory, or mental disability.